> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://anaba.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Contact Privacy in Anaba: Private or Shared Contacts

Anaba allows you to **adapt the visibility of your contacts and companies** according to your needs: full transparency, semi-open database, or strictly private management.

|| Discover the 3 privacy modes to organize your database efficiently.

${vimeo}[Manage Contact Privacy and Access Rights in Anaba](1106174248)

# Open Database (Default Mode)

In this mode:
* All users have access to **all contacts and companies**.
* They can see **all information**: contact details, notes, phone number, last interactions, and more.
* Ideal for **maximum transparency** and smooth opportunity sharing.

||| Once a tag has been assigned to a user/team, it is only visible to that user/team

💡 **Good to know**
* Perfect for teams working in **full collaboration**.
* You fully benefit from **centralized and secure information** in a single database.

# Open Database with Manual Privacy

This mode allows you to keep your database **largely shared**, while still **protecting sensitive contacts**.
How it works:

1. **Create a tag or category** (e.g., `VIP` or `Partners`).
2. **Assign access rights** for this tag or category to specific users or teams.
3. **Apply the tag to the contacts you want to protect** – only users or teams with access to that tag/category will see the contact details.

💡 **Use cases**
* Law firm partners want to keep certain contacts confidential.
* Sales teams can protect **strategic prospects** while sharing the rest of their database.

# Fully Private by Default
For this mode, please contact** **support@anaba.fr 

In this mode, **all contacts are private** except for:
* Their **referent(s)** (creator or designated contact owner).
* Users who have **already exchanged emails** with the contact.

**Key features** : Users only have access to **their own contacts** or those they have interacted with.
Other contacts are visible **without personal details** (only first name, last name, and company), but users can:
* **Request access** from the referent or administrator.
* **Share access** to a contact with a colleague directly from the contact profile.

💡 **Good to know**
* Administrators **always have full access** to the database.
* Ideal for environments where **confidentiality is crucial**.

# Tips for Managing Contact Privacy

* **Define your teams and roles** in the Admin Space before choosing a mode.
* **Use private tags or categories** to organize your restricted contacts.
* **Communicate internally** about the chosen mode to avoid confusion.

With these three modes, Anaba adapts to your needs: **maximum sharing**, **selective privacy**, or **strict data protection**.