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# Organize Your Campaigns: Greetings, Reports, Events…

Many of you regularly manage email campaigns : client greetings, activity reports, event or breakfast invitations…



At Anaba, we’ve built **a simple method** to help everyone (partners, associates, communication managers...), organize these campaigns efficiently:

* **Sync your mailbox** to automatically retrieve your contacts from your email exchanges.
* **Tag your contacts** according to your campaign type (Greetings, Reports, Events, etc.).
* **Create your own group** if you wish to send your greetings personally from your own inbox (e.g. “Greetings 2025 – Firstname Lastname”).


### 🎥 Video tutorial (2 min)
### 
Discover how to organize your contacts by tags or groups and then send your greetings with ease.
${vimeo}[](1133538836)




|| ⚠️ Not synced yet?


| Admins can also export filtered contact lists to Excel format if you need them for external use.


||| If you’re sending emails via a group, make sure your default email service is properly configured




### Need help or support?

* Browse other articles in the [***Anaba Help Center***](https://anaba.crisp.help/en/)
* Contact us via the chat in the bottom-right corner of your Anaba interface
* Or reach out to your internal administrator